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1. MAKE TIME AND LISTEN
Give children the space to talk when they want to - even if you're in the middle of something else. Encourage them to tell you what they know, how they feel and to ask you questions.
2. TAILOR THE CONVERSATION TO THE CHILD
Older children will need more details while younger ones may be satisfied just by understanding that sometimes countries fight.
Be informed, keep calm and answer questions honestly. Begin with simple information as too much detail may overwhelm them and cause anxiety.
3. VALIDATE THEIR FEELINGS
Speak to the child about how they feel. It is important that children feel supported in the conversation. They should not feel judged or have their concerns dismissed. When children have the chance to have an open and honest conversation about things upsetting them, they can feel relieved.
4. REASSURE THEM
Remind them this is not their problem to solve. Adults all over the world are working hard to fix this. They shouldn't feel guilty playing, seeing their friends and doing the things that make them feel happy.
5. GIVE THEM A PRACTICAL WAY TO HELP